How we work

Your numbers first, then a scope in writing

We are consultants. We start from your hospital’s own public data, agree a scope in writing, and build the program so your team can run it. Then we stay with it through launch and the first year.

Three ways to engage

Fixed-fee project

For program builds and revamps. A defined scope, deliverables and timeline, agreed in writing before work begins.

Monthly retainer

For telehealth consult and availability between visits, for small teams and new hires.

Locum or bridge coverage

For credentialing gaps and staff augmentation, when we have availability. Terms are set for each engagement.

Scope and terms are set in writing after a short discovery. We quote once we understand your situation.

How an engagement runs

  1. A conversation

    We talk with whoever owns the question, usually the CEO, CNO or CMO, about your unit, your volumes and what you want it to be.

  2. A small first step

    A paid discovery or a board presentation, before you commit to a larger project or retainer.

  3. The engagement

    A project or retainer, built from your public board books, CMS data and state data, and reviewed with your clinical and finance leaders.

  4. Measurement

    Where the engagement calls for it, we set a baseline-data plan so you can see before-and-after results. We publish nothing about your hospital without your agreement.

  5. Ongoing support

    Building or restarting a program works best with support that continues after launch. Many clients keep a light retainer for telehealth case review, refresher drills and coaching, and mentoring for new hires while the program settles in.

What we are not

We are not a staffing or placement agency. Locum coverage is offered when we have capacity and never displaces program work.

Recruiting Support is its own service. You can buy it with or without a program build.

Start with a conversation

We will tell you plainly whether and how we can help.

Request a conversation